Strategic Partner Director, National TPA Channel

Remote

Manulife John Hancock is seeking a dynamic and strategic leader to join our team as Strategic Partner Director, National TPA Channel. In this role, you will strengthen partnerships with key Third Party Administrator (TPA) firms, passionate about driving revenue growth, improving client retention, and enhancing operational efficiency and service experience across our block of unbundled retirement plan clients. The ideal candidate will advocate for TPA interests in internal initiatives and workgroups, while also delivering compelling presentations to both internal stakeholders and external partners. You’ll play a pivotal role in shaping and executing our TPA strategy, positioning Manulife John Hancock as the Partner of Choice in the retirement plan industry.

Manulife John Hancock is seeking a dynamic and strategic leader to join our team as Strategic Partner Director, National TPA Channel. In this role, you will strengthen partnerships with key Third Party Administrator (TPA) firms, passionate about driving revenue growth, improving client retention, and enhancing operational efficiency and service experience across our block of unbundled retirement plan clients. The ideal candidate will advocate for TPA interests in internal initiatives and workgroups, while also delivering compelling presentations to both internal stakeholders and external partners. You’ll play a pivotal role in shaping and executing our TPA strategy, positioning Manulife John Hancock as the Partner of Choice in the retirement plan industry. Key Responsibilities: Strategic Leadership: Develop and execute a comprehensive sales strategy to grow business with strategic TPA partners. Partnership Development: Collaborate with TPA Channel Directors to build joint business plans that drive mutual growth and success. Cross-Functional Collaboration: Work closely with internal sales teams and business units to align efforts and maximize partner engagement. Brand Advocacy: Elevate the Manulife John Hancock brand within the TPA ecosystem and serve as the primary liaison for assigned firms. Industry Engagement: Represent the company at industry events and conferences, ensuring strong visibility and thought leadership. Product & Market Expertise: Keep TPA partners informed about new products, services, and value propositions. Stay current on industry trends and regulatory changes. Internal Influence: Advocate for TPA needs across internal initiatives and workgroups, ensuring alignment with strategic goals. Performance Reporting: Provide regular updates to the Head of Strategic Partnerships, tracking progress against KPIs and strategic objectives. Qualifications: Experience: Minimum of 8 years in strategic business development within the retirement plan industry, passionate about developing TPA relationships and/or working in a large TPA firm. Licensing: Series 6 and 63 licenses (or ability to obtain within 6 months of hire). Technical Knowledge: Strong understanding of ERISA regulations and retirement plan design. Communication Skills: Exceptional written and verbal communication skills, with confidence in both public speaking and one-on-one settings. Organizational Agility: Proven ability to manage multiple priorities in a fast-paced, dynamic environment. When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see